SMS/TEXTING POLICY

---

Effective Date: December 8, 2025

Elevated Health & Wellness, LLC (“we,” “our,” or “us”) offers SMS/text messaging as a convenient way to communicate with patients regarding appointments, care coordination, and administrative matters. This policy explains how our text messaging program works and your rights regarding mobile communications.

By providing your mobile phone number and opting in, you consent to receive text messages from [Your Practice Name] for purposes including but not limited to:

• Appointment confirmations and reminders
   
• Scheduling and rescheduling
   
• Care-related communication
   
• Prescription and lab notifications
   
• Administrative and practice-related messages
   

Consent to receive text messages is not a condition of receiving healthcare services.

Message frequency may vary depending on your care needs, appointment status, and communication preferences.

Standard message and data rates may apply depending on your mobile carrier and plan. [Your Practice Name] is not responsible for any carrier charges.

You may opt out of receiving text messages at any time by replying:

STOP

Once you opt out, you will no longer receive SMS messages from us unless you re-enroll.

For help regarding our text messaging services, reply:

HELP

Or contact us directly:

Phone: 219-224-3205]
Email: contact@elevatedhealthandwellness.org

Text messages may contain limited personal health information. While we take reasonable steps to protect your privacy, SMS is not a fully secure communication method. You agree to accept this risk when communicating with us via text message.

Your information is handled in accordance with our Privacy Policy and HIPAA regulations.

Our text messaging services are intended for patients age 18 and older unless a parent or legal guardian has provided consent for a minor.

Text messaging services may be modified, suspended, or discontinued at any time without prior notice.

We do not send marketing or promotional text messages without your express consent.

We reserve the right to update this SMS/Text Messaging Policy at any time. Updates will be posted on this page with a revised effective date.